How to Fix VIDEO_DXGKRNL_FATAL_ERROR in Windows 10

You might see a blue screen with an error VIDEO_DXGKRNL_FATAL_ERROR on your Windows 10 Computer. Most probably this appears after a Windows Update.

In my earlier post I have mentioned about How to make yourPrinter Online. Today I will show you how to fix VIDEO_DXGKRNL_FATAL_ERROR on Windows 10.

A blue screen shows an Error prompt that “Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you”.

How to Fix VIDEO_DXGKRNL_FATAL_ERROR in Windows 10

You might get error codes such as 0xD80310B0, x05F6C614D or 0x00000113 in Hexadecimal characters. This error code simply informs you that the Microsoft DirectX Graphics Kernel subsystem has detected a violation.


You can try the following steps in order to prevent this Stop Error:-

1. Perform a full Malware Scan of your PC:

In most cases it happen that you are getting VIDEO_DXGKRNL_FATAL_ERROR error just because of a malware on your computer. These malware can damage or corrupt the blue screen error relevant files. They might even delete these files.

So it’s better to perform a full Malware scan of your computer to remove these malicious programs from your pc. You can get any good anti-malware software from Google. If this step doesn't helps, go to step 2.

2. Update Graphic Drivers of your PC:

If Malware scan doesn't help you out, then try updating your Graphics Drivers. Most probably VIDEO_DXGKRNL_FATAL_ERROR error is just because of an obsolete Graphic Driver. Updating the Graphic driver works in most cases and resolves the error.

Let's proceed with how to update Graphic Drivers of your PC as follows:-

1. Type Device Manager in the search box.

2. Then click on Device Manager to open the program as shown below.

3. In the Device Manager window, expand the option with Display adapters. Right click on your Graphic Driver and select Update Driver Software...

Follow on-screen instructions to Update your Graphic Driver software...

Whichever Graphic Card you are using you need to Update Driver Software... for that. You will find all Graphic Card under Display adapters option.

In most cases it happens that you have to replace the graphic card just because it is not compatible with your motherboard.

Once you are done updating your driver, restart your pc to see if you are still getting the error or it has been resolved.

3. Install latest version of DirectX: 

You can download the latest version of DirectX from the official website of Microsoft for your Windows operating and install it on your system. 

If this doesn't resolves the problem then follow the next step.

4. Run Disk Cleanup on your PC:

Type Disk Cleanup in the Search Box and open the program by clicking on it.

You need to select C Drive or the drive on which the Operating System is installed. 

Disk Cleanup Utility will calculate how much disk space you can free up and then the dialog box will appear with checkbox. Check the box next to Temporary Internet Files and all other boxes which you want to clean and click OK.

Now you are done with Disk Cleanup.

5. Run Windows System File checker Tool:

1. Type "Command" in the search box.

2. Hold CTRL + Shift key on your keyboard and press ENTER.

3. You will be asked for permission. Click Yes.

4. Command Prompt will open. Type "sfc /scannow" and press ENTER.

5. System File Checker tool will start scanning for VIDEO_DXGKRNL_FATAL_ERROR error and other types of system file errors.

Here you have to wait for a while until the system file checker scan is finished and then follow the on-screen instructions.

Once you are done with all these steps, most probably you might have fixed the VIDEO_DXGKRNL_FATAL_ERROR on your Windows 10 pc.

Final Note: 

So here we have explained in a way simple way how to Fix VIDEO_DXGKRNL_FATAL_ERROR in Windows 10. Do let me know through comments if this post has helped you.

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1 comment:

  1. Hello, I keep getting this error even after applying all above possible solutions. Using a laptop connected to external monitor via HDMI cable. I think I have isolated the cause of this problem to the HDMI port or monitor. I updated monitor drivers and it helped for a few days but the problem is back. I have replaced HDMI cable but this did not help. Neither did connecting the monitor via VGA graphic port (15 pin). When I disconnect monitor completely and use laptop's screen, the error is gone. DO you have an idea what else, except hardware problem (faulty graphics card port or faulty monitor) could cause this? Thanks!


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